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CHC News & Updates

Important Message for CHC residents concerning hot water tank door-to-door sales

Posted: January 31, 2013

CHC has been recently made aware of door to door sales people attempting to mislead or pressure our residents into believing the CHC owned water heater needs replacing.

Hot water door-to-door sales people are not authorized by CHC.

CHC is legally required to provide our residents at least 24 hour notice of entry into your units.  This includes 24 hour notice by our staff to gain entry or contractors.

CHC is not currently canvassing CHC properties to assess the age of our rental water heaters. All CHC water heaters are bar-coded and part of our Capital Management d-base.

CHC will always inform you for any reason if we are required to enter your unit.

If you are responsibile for paying for your own utilities, CHC still owns the water heater and the door-to-door- sales person requires our consent to change the water heater.

If you approached by a hot water tank door- to-door salesperson please tell them to contact Windsor Essex CHC at 519-254-1681 x 3235 or your district office.