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CHC News & Updates

BE AWARE. REPORTS OF PEOPLE IMPERSONATING CHC STAFF AFTER HOURS.

Posted: December 19, 2016
Updated: 1498664801

CHC has confirmed reports of   2 men knocking on the doors of our residents, after hours and on weekends claiming they are representing CHC.  The most recent occurence happened  over the weekend in our Grandview Family Complex, previously it was the Reginald Family Complex.

We want our residents to know that:

  • CHC staff will always carry Identification.
  • CHC is required to provide a 24 hour notice of intent to enter your home, unless it is an emergency situation. We cannot "show up" on the weekend without advising you of the date, time and reason.
  • Contractors will also carry identification if they are called after hours
  • Please phone WIndsor Police to report suspicious activities.

The two occassions involve Utility Bills. 

If you are responsible for your own hydro, CHC does not require to see your hydro bill. If you are not responsible for your own hydro, CHC receives the bill direct from Enwin Utilities or other Utility providers in the the county.