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AODA Service Disruption Notices


333 Glengarry Ave

Date/Duration:

Wednesday, August 15, 2018 8:00am-12:00pm

Reason:

NO Water

Alternative:

Please ensure you have enough water set aside to meet your personal needs.


415 University Ave E-District Office CLOSED

Date/Duration:

Monday, August 13, 2018

Reason:

shortage of staff

Alternative:

THE MAIN OFFICE LOCATED AT 945 MCDOUGALL STREET IS OPEN 8:30AM – 4:00PM MONDAY – FRIDAY FOR YOUR CONVENIENCE


920 Ouellette

Date/Duration:

Tuesday, August 14, 2018 between 11:00 a.m. - 4:00 p.m.

Reason:

Water to the building is being shut off to do plumbing repairs

Alternative:

Set aside water for your use. Ensure taps are closed to prevent flooding.


415 University Ave - Office CLOSED

Date/Duration:

Friday, August 10, 2018 - 12:00pm

Reason:

Office Closed

Alternative:

THE MAIN OFFICE LOCATED AT 945 MCDOUGALL STREET IS OPEN 8:30AM – 4:00PM MONDAY – FRIDAY FOR YOUR CONVENIENCE.


438 Niagara - Office

Date/Duration:

Thursday, August 9 - Friday, August 17, 2018 ~~~ 12:00 - 1:00 pm

Reason:

Staff Shortage

Alternative:

Please return around these closures or visit the main office at 945 McDougall for immediate assistance.


438 Niagara - Office

Date/Duration:

Tuesday, August 7 & Wednesday, August 8 ~~~ 12:00 - 1:00 pm

Reason:

Staff Shortage

Alternative:

Please return around this closure or visit the main office at 945 McDougall for immediate assistance.


605 Mill

Date/Duration:

August 7th - August 10th

Reason:

Large Elevator down

Alternative:

Small Elevator still available


140 Bridge Avenue, Windsor, Ontario

Date/Duration:

Tuesday, August 8th, 2018 9:00-1:00

Reason:

Office will be closed due to staff shortage

Alternative:

Office will re-open at 1:00


No hot or cold water service at 140 Bridge Ave. and east exit in basement past bike room will be unavailable.

Date/Duration:

August 8, 2018 - 8:00 am - 4:00 pm

Reason:

To repair pipe leak.

Alternative:

Please store water for your personal use and ensure taps are closed to prevent flooding. Please use West exit.


605 Mill Street

Date/Duration:

Wednesday, August 1, 2018 8:00 a.m. to 5:00 p.m.

Reason:

Will be testing the portable generator located on the south side of the building. Please keep windows closed due to the smell of diesel fuels that you may smell. However, these are not harmful.

Alternative:

N/A


605 Mill Street

Date/Duration:

Wednesday, August 1, 2018 8:00 a.m. to 5:00 p.m.

Reason:

Will be testing the portable generator located on the south side of the building. Please keep windows closed due to the smell of diesel fuels that you may smell. However, these are not harmful.

Alternative:

N/A


438 Niagara - Office

Date/Duration:

Monday, July 30, 2018 ~~~ 12:00 pm - 1:00 pm

Reason:

Staff Shortage

Alternative:

Please return around this closure or visit the main office at 945 McDougall for immediate assistance.


333 Glengarry Ave

Date/Duration:

Wednesday, August 1, 2018 8:00am-12:00pm

Reason:

NO WATER

Alternative:

Please ensure you have enough water set aside.


438 Niagara - Office

Date/Duration:

Friday, July 27, 2018 ~~ 12:00 - 1:00 pm

Reason:

Staff Shortage

Alternative:

Please visit the main office around this disruption or return at a later time.


438 Niagara - Office

Date/Duration:

Friday, July 27, 2018 ~~ 12:00 - 1:00 pm

Reason:

Staff Shortage

Alternative:

Please visit the main office around this disruption or return at a later time.


605 Mill Street

Date/Duration:

July 27, 2018 11:30 -1:00

Reason:

Office will be closed

Alternative:

945 McDougall


438 Niagara Street

Date/Duration:

Wednesday, July 25, 2018 12:00 - 1:00p.m.

Reason:

Shortage of Staff

Alternative:

945 McDougall Street Windsor, ON N9A


395 University Ave. East

Date/Duration:

Friday, July 27, 2018 - 9:00am-1:00pm

Reason:

NO WATER in the building

Alternative:

Please ensure you have enough water set aside to meet your personal needs.


438 Niagara - Office

Date/Duration:

Friday, July 20, 2018 ~~~ 12:00 pm - 4:00 pm

Reason:

Staff Training

Alternative:

All CHC offices closed for the afternoon. Please return on Monday, July 23, 2018 when offices reopen.


2455 Rivard Office Closed Friday at 12pm

Date/Duration:

Office will close at 12pm on Friday July 20th

Reason:

Staff Meeting

Alternative:

After hours emergency phone # 519-973-4469 Rent payments can be made online.


415 University Ave - Office CLOSED

Date/Duration:

Friday, July 20, 2018 - 12:00pm-4:00pm

Reason:

Office will be closed and will re-open Monday, July 23, 2018 at 9:00am

Alternative:

Non-Emergency - leave message with site office 519-254-1681 ext. 2228 Afterhours or Emergencies - contact 519-973-4469


415 University Ave - Office CLOSED

Date/Duration:

Friday, July 20, 2018 - 12:00pm-4:00pm

Reason:

Office will be closed and will re-open Monday, July 23, 2018 at 9:00am

Alternative:

Non-Emergency - leave message with site office 519-254-1681 ext. 2228 Afterhours or Emergencies - contact 519-973-4469


438 Niagara Street

Date/Duration:

Wednesday, July 18, 2018 12:00-1:00 p.m.

Reason:

Shortage of Staff

Alternative:

945 McDougall Street Windsor, ON N9A 6R3


438 Niagara - Office

Date/Duration:

Monday, July 16, 2018 ~~ 12:00 pm - 1:00 pm

Reason:

Staff Shortage

Alternative:

Please return around this closure or visit the main office at 945 McDougall for immediate assistance.


2455 Rivard # 1 Elevator Out of Service

Date/Duration:

Until September 11th

Reason:

Elevator Modernization

Alternative:

The other two elevators will be running


255 Riverside Drive East

Date/Duration:

July 19, 2018 8:00AM - 12:00PM

Reason:

No hot or cold water.

Alternative:

Please set aside water for personal use during this time.


438 Niagara - Office

Date/Duration:

Friday, July 13, 2018 ~~ 12:00 pm - 1:00 pm

Reason:

Staff shortage

Alternative:

Please return around this closure or visit the main office at 945 McDougall for immediate assistance.


2455 Rivard Front Entrance

Date/Duration:

Tuesday July 17th Between 8am - 12pm

Reason:

Riverside Elevators will be using a crane at the front entrance, there will be no access to the front doors during this time.

Alternative:

The side door located at the loading bay & recycle room will be open.


438 Niagara - Office

Date/Duration:

Wednesday, July 11, 2018 ~~ 12:00 pm - 1:00 pm

Reason:

Staff Shortage

Alternative:

Please return around this closure or visit the main office at 945 McDougall for immediate assistance.


2455 Rivard Water Disruption

Date/Duration:

Tuesday July 10th 8am to 12pm

Reason:

To replace shut off valves

Alternative:

Store water for use


2455 Rivard Elevators

Date/Duration:

Tuesday July 10th from 11pm to 6am

Reason:

Elevator call buttons will not work

Alternative:

Call 519-973-4469 so that we can send elevator up to your floor.


140 Bridge Ave. - office

Date/Duration:

11:30 am - 1:30 pm Thursday, July 5, 2018

Reason:

Shortage of Staff

Alternative:

Payments can be made at 945 McDougall St.


438 Niagara - Office

Date/Duration:

Tuesday, July 3, 2018 ~~~ 12:00 pm - 1:00 pm

Reason:

Staff Shortage

Alternative:

Please visit around this closure or go to the main office at 945 McDougall for immediate assistance.


438 Niagara Street Office

Date/Duration:

June 29, 2018 12:00 - 1:00 p.m.

Reason:

Shortage of Staff

Alternative:

945 McDougall Street Windsor, ON N9A 6R3


605 Mill Street - Office Closed

Date/Duration:

3:30 - 4:00 p.m. Monday,June 25, 2018

Reason:

Shortage of Staff

Alternative:

Please attend 945 McDougall


140 Bridge Avenue

Date/Duration:

Tuesday, June 26, 2018

Reason:

Complete water shutdown from 8:00AM to 4:30PM.

Alternative:

Please store water in containers for usage during this time.


438 Niagara - Office

Date/Duration:

Wednesday, June 13, 2018 ~~~ 12:00 pm - 1:00 pm

Reason:

Staff Shortage

Alternative:

Please return around this closure or visit the main office at 945 McDougall for immediate assistance.


333 Glengarry Ave

Date/Duration:

Monday June 11 - Wednesday June 13, 2018

Reason:

1 elevator will be Out of Service for repairs for the duration of these 3 days.

Alternative:

The 2nd elevator is fully operational, and there are stairs located at the North and South end of the building.


438 Niagara Street

Date/Duration:

Friday, June 8, 2018 12:00-1:00 p.m.

Reason:

Shortage of Staff

Alternative:

945 McDougall Street Windsor, ON N9A 6N4


605 Mill Street Office

Date/Duration:

Closed June 6, 2018 from 12PM - 4PM

Reason:

Site Office Closed

Alternative:

Any payments can be made at main office at 945 McDougall


920 Ouellette Ave. #3 Elevator to Basement

Date/Duration:

Extended service disruption

Reason:

Elevator Repairs

Alternative:

Elevator #1 and #2 are available - also the stairwell to the basement or contact CHC staff on the 1st floor Apt. #104..


District 6

Date/Duration:

Friday, June 1, 2018

Reason:

District 6 is CLOSED

Alternative:

If you have any concerns please visit 945 McDougall


438 Niagara - Office

Date/Duration:

Tuesday, May 22 - Friday, June 1, 2018 ~~~ 12:00 pm - 1:00 pm

Reason:

Staff Shortage

Alternative:

Please return around this closure or visit the main office at 945 McDougall for immediate assistance.


415 University Avenue East

Date/Duration:

Thursday May 17, 2018 and Friday May 18, 2018

Reason:

District Office is CLOSED

Alternative:

For immediate assistance, please visit 945 McDougall.


Chateau Masson 415 University Avenue, East

Date/Duration:

Friday, May 11, 2018 1:30 PM - 4:00 PM

Reason:

Office is closed - We will reopen on Monday May 14, 2018

Alternative:

If you require customer assistance you can visit the main office located at 945 McDougall Street. You can leave message on the District Office phone at 519 - 254-1681 x 2228. You can contact our Customer Service Messaging Line at 519-254-1681 x 3030. You can also access our maintenance and customer service requests on our website www.wechc.com


438 Niagara - Office

Date/Duration:

Friday, April 27, 2018 ~~~ 12:00 pm - 1:00 pm

Reason:

Staff Shortage

Alternative:

Please return around this closure or visit the main office at 945 McDougall for immediate assistance.


255 Riverside Drive East

Date/Duration:

Monday, April 30, 2018

Reason:

No hot or cold water.

Alternative:

Please ensure you have enough water set aside to meet your needs.


255 Riverside Drive East

Date/Duration:

Wednesday, April 25, 2018

Reason:

No hot or cold water.

Alternative:

Please ensure you have enough water set aside to meet your needs.


860 Mercer - Water Service Disruption

Date/Duration:

Tuesday, April 24, 2018

Reason:

Scheduled upgrades.

Alternative:

We are sorry for the inconveniece this outage may cause.


438 Niagara - Office

Date/Duration:

Monday, April 23 - Wednesday, April 25, 2018 ~~~ 12:00 pm - 1:00 pm

Reason:

Staff Shortage

Alternative:

Please return around this closure or visit the main office at 945 McDougall for immediate assistance.


445 Glengarry Ave

Date/Duration:

Wednesday, April 18 - Friday, April 20, 2018 - 8:00am-4:00pm

Reason:

One elevator will be out of order at a time while repairs are being performed.

Alternative:

Please use other elevator.


2455 Rivard Front Door

Date/Duration:

Friday April 20th 8am to 1pm

Reason:

There will be a crane out front so there will be no access to the front doors during this time.

Alternative:

The side door located at the loading bay will be open during this time.


395 University Ave

Date/Duration:

Wednesday, April 18, 2018 8:00am-4:00pm

Reason:

No water intermittently during the noted time frame.

Alternative:

Please ensure you have enough water set aside to meet your personal needs.


445 Glengarry Ave

Date/Duration:

Wednesday, April 18, 2018 8:00am-4:00pm

Reason:

No water intermittently during the noted time frame.

Alternative:

Please ensure you have enough water set aside to meet your personal needs.


333 Glengarry Ave

Date/Duration:

Wednesday, April 18, 2018 8:00am-4:00pm

Reason:

No water intermittently during the noted time frame.

Alternative:

Please ensure you have enough water set aside to meet your personal needs.


860 Mercer - Elevator Service Disruption

Date/Duration:

Beginning Monday, April 16, 2018 ~~~ Duration: 6-7 weeks

Reason:

Scheduled replacement of Elevator #1 (Large, Moving Elevator)

Alternative:

Please use Elevator #2 (Small Elevator) until further notice. CHC apologizes for any inconvenience while we work to upgrade the elevator service in your building.


860 Mercer - Elevator Service Disruption

Date/Duration:

Beginning Monday, April 16, 2018 ~~~ Duration: 6-7 weeks

Reason:

Scheduled replacement of Elevator #1

Alternative:

Please use Elevator #4 until further notice. CHC apologizes for any inconvenience while we work to upgrade the elevator service in your building.


14 King Street

Date/Duration:

Thursday, May 17 from 9:00 am - 1:00 pm

Reason:

WATER SHUTOFF

Alternative:

Put water aside for use.


2455 Rivard Service Elevator

Date/Duration:

April 16th to June 2nd, 2018

Reason:

Elevator Modernization

Alternative:

Elevator modernization will start with the Service Elevator only. The other two elevators will be up and running. The service elevator will be down for 6-8 weeks.


CHC Offices - including Main, District Offices and CHR

Date/Duration:

Friday, July 20, 2018 Noon - Reopening Monday July 23, 2018

Reason:

CHC Off-site Employee Meeting

Alternative:

Staff will not be available for inquiries, by phone, email or drop-in. We will re-open with regular business hours on Monday, July 23, 2018. Alternate Services: Customer Service Non-urgent inquiries can be left at the District Office voice messaging system, a CHC staff member will return the call on Monday July 20, 2018. Or use our online form www.wechc.com/customer service tab for customer service, complaints and compliments, or call our customer service message line at 519-254-1681, ext. 3030. Maintenance Reporting Report general maintenance repairs directly to your District Office (leave a voice mail) use our convenient, trackable maintenance request form found www.wechc.com customer service tab. After Hours Maintenance Emergencies For After Hours Maintenance Emergencies, please call 519-973-4469. Call 911 to access all emergency services in Windsor and Essex County: Ambulance, Police and Fire.


445 Glengarry Ave

Date/Duration:

Wednesday, April 4, 2018 - 8:00am-12:00 pm

Reason:

No water

Alternative:

Please be sure to have enough water set aside to meet your personal needs.


395 University Ave

Date/Duration:

Thursday, March 29, 2018 - 8:00am-12:00pm

Reason:

Not water

Alternative:

Please be sure to have enough water set aside to meet your personal needs.


445 Glengarry Avenue

Date/Duration:

Tuesday March 20, 2018 - Friday March 23, 2018

Reason:

Elevator Car 1 Out of Service

Alternative:

Please use other elevator.


Essex Office - 15C Talbot Street North

Date/Duration:

Thursday April 12, 2018

Reason:

OFFICE CLOSED - DUE TO STAFF SHORTAGE

Alternative:

Phones will be checked.


333 Glengarry Ave

Date/Duration:

Wednesday, March 14, 2018 - 8:00am - 12:00pm

Reason:

No Water

Alternative:

Please ensure you have enough water set aside to meet your personal needs.


2455 Rivard Closed Friday AM will reopen at 1pm

Date/Duration:

Friday March 8th from 8:30am to 12pm

Reason:

safety meeting

Alternative:

945 McDougall


605 Mill Street Office

Date/Duration:

Wed. March 7, 2018 9:00AM - 1:00PM

Reason:

Staff Training

Alternative:

Payments can be made at 945 McDougall St.


438 Niagara - Office

Date/Duration:

Monday - Friday ~ 12:00 pm - 1:00 pm

Reason:

Staff Shortage - Until Further Notice

Alternative:

Please visit the main office at 945 McDougall for immediate assistance.


438 Niagara - Office:00

Date/Duration:

Monday - Friday ~ 12:00 pm - 1:00 pm

Reason:

Staff Shortage - Until Further Notice

Alternative:

Please visit the main office at 945 McDougall for immediate assistance.


340 Victoria Street south

Date/Duration:

Tuesday, August 14, 2018 - 8am - 10am

Reason:

2 Hour WATER SHUTOFF - Maintenance

Alternative:

Put water aside for use.


438 Niagara Street Office

Date/Duration:

Monday, February 26, 2018 8:30a.m. - 1:00 p.m.

Reason:

Staff Meeting

Alternative:

945 McDougall Street Windsor, ON N9A 6N4


438 Niagara Street Office

Date/Duration:

February 23, 2018 12:00 - 1:00 p.m.

Reason:

Shortage of Staff

Alternative:

945 McDougall Street Windsor, ON N9A 6N4


438 Niagara - Office

Date/Duration:

Thursday, February 22, 2018 ~ 12:15 pm - 1:00 pm

Reason:

Staff shortage

Alternative:

Please visit 945 McDougall for immediate assistance.


438 Niagara - Office

Date/Duration:

Wednesday, February 21, 2018 ~ 12:00 pm - 1:00 pm

Reason:

Staff shortage

Alternative:

Please visit the main office at 945 McDougall for immediate assistance.


438 Niagara Street Office

Date/Duration:

February 20, 2018 12:00-1:00 p.m.

Reason:

Shortage of Staff

Alternative:

945 McDougall Street Windsor, ON N9A 6N4


3400 Bloomfield Road, Windsor, Ontario

Date/Duration:

Friday February 16, 2018 - 1: 30 PM - 9:00 PM

Reason:

Water disruption due to Watermain break

Alternative:

Residents living in the 3400 block of Bloomfield Road will experience lower water pressures while Enwin Utiilities and our contractor are on site repairing the water main. Some fixtures may not fill properly. A slight discolouration to water may or may not occur during the low pressure mode. CHC will keep all residents apprised of the service disruption.


438 Niagara Street Office

Date/Duration:

Wednesday, February 14 to Friday, February 16, 2018 12:00 - 1:00 p.m

Reason:

Shortage of Staff

Alternative:

945 McDougall Street Windsor, ON N9A 6N4


395 University Ave

Date/Duration:

Monday, February 12, 2018 - 8:30am - 12:00pm

Reason:

NO WATER in the building

Alternative:

Please ensure that you have enough water set aside to meet your personal needs.


255 Riverside Drive East

Date/Duration:

Friday, February 2, 2018 - 8:00am-1:00pm

Reason:

NO water

Alternative:

Please ensure that you have enough water set aside to meet your personal needs.


333 Glengarry Ave

Date/Duration:

Thursday, February 1, 2017 - 8:00am-1:00pm

Reason:

NO water

Alternative:

Please ensure you have enough water set aside to meet your personal needs.


255 Riverside Drive East

Date/Duration:

Thursday, January 25, 2018 - 8:00am-12:00pm

Reason:

Water shut down - NO WATER

Alternative:

Please set aside enough water to meet your personal needs.


333 Glengarry Ave

Date/Duration:

Thursday, January 25, 2018 - 8:00am-1:00pm

Reason:

No water

Alternative:

Please ensure you have enough water set aside to meet your personal needs.


438 Niagara Street

Date/Duration:

Wednesday, January 10, 2018 9:00-11:00 p.m.

Reason:

Staff Meeting

Alternative:

945 McDougall Street Windsor, ON n9A 6N4