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Festive/Outdoor Lighting on Balconies

Along with all the celebrations of this holiday season, we need to remind our residents of electrical safety with regards to balcony lighting.

Please download our lighting guide here (pdf format).

Bed Bugs

Bed bugs can be a challenge and effectively controlling them will require a coordinated approach. has been created by the Government of Ontario to provide information and tools to help you prevent, identify and act to control bed bugs infestations.

The Government of Ontario is working with community partners at all levels across the province to help individuals and organizations address this important issue.

Visit for more information.

Hot Water Heater Information

Please click here for important information regarding your hot water heater and door-to-door sales (pdf format).

Stay Cool Windsor - Essex

Looking for tips on staying cool during the hot months?

Download the Heat Advisory poster here, as well as the places to stay cool brochure (PDF format).

Extreme Heat

To find out if an Extreme Heat Alert has been declared, or to learn more about extreme heat, visit the Windsor-Essex County Health Unit.

If you become ill, faint, have trouble breathing or feel confused or disoriented, call your doctor.

In an emergency call 911.

Little Black Book of Scams

Download this valuable e-booklet of tips, cautions and steps to take to protect yourself from common scams, cons and other fishy activity! (PDF format).

This is a publication from the Competition Bureau, to protect citizens against fraud: The Little Black Book of Scams.

Boxelder Bug Information

Download the Boxelder Bug Information Sheet here (PDF format).

Request for Accessibility Accomodation (Current Residents)

Download the application form here (pdf format).

Windsor Police Bike Registry Information

Download the brochure here ( pdf format) bike-registry-brochure