CHC Is Modifying Services In Compliance With Provincewide Emergency Brake

Posted: April 2, 2021

IMPORTANT INFORMATION ABOUT CHC SERVICE LEVELS – COVID-19 UPDATE

The provincial government has activated the “provincewide emergency brake” as of Saturday, April 3^rd, at 12:01 a.m. 

Windsor Essex CHC will modify services to slow the spread of COVID-19 in our community and comply with the new emergency shutdown provincial restrictions.

 While offices are closed to in-person service, residents can access services via telephone or electronic means. Please visit www.wechc.com or call 519-254-1681.

 CHC is changing our service level to help mitigate the risk of transmission of COVID-19 within our community. These changes will impact our response, and wait times may be longer than usual. 

 CHC’s MAIN OFFICE ( 945 McDougall Street) will remain open, but at reduced hours and with limited capacity.

• Monday and Friday by appointment only by calling 519-254-1681  Advanced screening of all visitors to the CHC Main office will be in effect.
• Reduced office hours: Tuesday, Wednesday and Thursday 10 am – 3 pm ( phone, email or web services only)
• CHC will only provide appointments for the signing of leases and delivery of keys for new residents.

 DISTRICT SITE OFFICES

• Are closed to the public at this time.
• You can connect with your District Office by phone, email and our website www.wechc.com.
• Our service change will not impact emergency repairs or services. These services will be prioritized over non-emergency maintenance or service calls.

CENTRAL HOUSING REGISTRY- WINDSOR ESSEX COUNTY ( CHR)

• Remains closed to the public at this time.
• You can connect with CHR by phone, email and through the website chrwec.com
• CHR staff are available to answer your questions by email or phone, Monday-Friday 8:30 AM – 4:00 PM

 For those employees required to report to work at their regular locations, CHC maintains a safe and healthy workplace and complies with the best public health and occupational health advice available.

This continues to be an evolving situation, and we will update residents as new information becomes available. Visit www.wechc.com for updated information. 

Visit the Windsor Essex County Health Unit website www.wechu.org  for information on the latest health advice and local information on COVID-19.